Customer Service

Customer Service
Do you have questions about what Planet Waves has to offer you? Our customer service team is here to help. Contact us via email at or call toll-free within the U.S. at (877) 453-8265 or (206) 567-4455 internationally. We’re available during business hours, eastern time. We look forward to hearing from you!

Discount Policy
We want to make sure Planet Waves membership is available to anyone who would like to access our services. We offer discounts for students, seniors, people who are unemployed and for those on disability. If you would like to request a membership discount, contact us at (206) 567-4455 or via email at

Tech Support
Are you experiencing technical difficulties? Please do not stand by! Contact our support team via email at We’ll get back to you with an answer promptly.

Refund Policy
All services and reports offered by Planet Waves are guaranteed. We are sure you will love them, but if you are not satisfied with something you have purchased, contact customer service via email at or call us toll-free within the U.S. at (877) 453-8265 or (206) 567-4455 internationally.

One thought on “Customer Service

  1. Trudy Austin

    I would like to receive the astrology kit on offer for a core community membership renewal. It has been a while since I set up my membership and cannot remember if I am already a core community member. Please advise of my status and what my next step is i.o. to receive this offering?

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